HomeFixQuotes Respects Your Privacy
Protecting your privacy is very important to us. Customers have trusted HomeFixQuotes to help them connect with reliable home service professionals since 2017. We are committed to safeguarding your personal information and explaining how and when we collect and use it.
Table of Contents
- Information We Obtain From You
- Information About Your Requests
- Information From Third Parties
- Location Services
- Access to and Correction of Personal Information
Summary
This summary outlines how we collect, use, and protect your personal information, and who may have access to it. Please read the full policy for more detailed information.
- We collect personal information directly from you, from your inquiries and requests, and from third-party data providers.
- We do not collect personally identifying information through our website or services unless you affirmatively provide it.
- We do not allow third parties to collect personally identifying information from your device via our website or services.
- We do not and will not sell your personal information.
- Service providers working with us must safeguard your data and only use it for the services they provide.
- We protect the personal information of potential, current, and former users of our services.
Information We Collect
"Non-public personally identifiable information" ("Information") is data that identifies you and is not publicly available. We collect it as follows:
Information We Obtain From You
When you request quotes or services through our platform, we may collect:
- Full Name
- Email Address
- Phone Number
- Home Address
- Type of Home Project (e.g., HVAC, roofing, plumbing)
- Estimated Budget
- Preferred Time to Start the Project
- Property Type and Details (e.g., single-family home, square footage)
If you've shared your email, HomeFixQuotes may use it to send updates, promotional offers, or confirmations. You can unsubscribe anytime by clicking the link at the bottom of our emails or updating preferences in your account settings.
Information About Your Requests
We may collect details about your interactions with our service, such as:
- Service request history
- Communication preferences
- Quotes you've received or accepted
- Service provider reviews
Information From Third Parties
We may receive information from third-party sources, such as:
- Lead providers or affiliate partners
- Public databases
- Marketing data sources
- Verification services
This helps us ensure accurate contact info, validate service needs, and personalize your experience.
Location Services
If you permit it, we may use your device's location to help find local service providers. We only use this information to offer relevant results and do not track your movements or identify you beyond that purpose.
Access to and Correction of Personal Information
Residents of certain states (such as California, Arizona, New Jersey, etc.) have the right to request access to or corrections of the personal information we hold about them.
To request updates or corrections:
- Contact our customer service team.
- If the data came from a third party (e.g., a marketing partner), we'll guide you on how to reach them.
- We'll take reasonable steps to verify and update your information.
The Information We Disclose
We only disclose your information as permitted or required by law, or with your consent. For example:
- To connect you with home service professionals
- To third-party contractors performing services on our behalf
- With partners who assist in lead verification, customer support, analytics, or marketing
- With government or legal entities, when required by law (e.g., in response to a subpoena)
We do not sell your personal information, and all partners are required to use your data only for authorized purposes and to keep it secure.
Confidentiality and Security
We restrict access to your personal information to authorized employees and partners. All employees are trained in data privacy and are bound by confidentiality agreements. We maintain robust physical, electronic, and procedural safeguards to protect your information.
Internet User Information
To improve our website and services, we collect anonymous data such as:
- Page views and navigation patterns
- Browser type and device information
- IP address and general location
We may use cookies and analytics tools to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
We may share anonymized website behavior data with advertising partners for marketing purposes. These tools do not collect personally identifiable information.
California Residents - Your Rights
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect and how we use it.
- Delete personal information we have collected (with certain exceptions).
- Be free from discrimination for exercising these rights.
To submit a request, visit our website or call us at 877-832-0937. We will need to verify your identity before completing the request.
Categories of Information Collected (Last 12 Months)
We have collected the following types of information in the past 12 months:
- Identifiers (e.g., name, address, phone, email)
- Home service needs and project details
- Geolocation (if permitted)
- Internet activity (e.g., interaction with our website)
- Inferences from interactions to improve service offerings
We may disclose this information to service providers for quote delivery, marketing, or legal compliance, but we do not sell your data.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically. The most recent version will always be posted at HomeFixQuotes.com. Please check the policy regularly for updates.
Alternative Format
To request this policy in an alternative format, please contact us at:
Phone: 1-888-288-8119
Email: [email protected]
Contact Us
If you have any concerns or questions regarding this Privacy Policy, contact:
Privacy Administration
HomeFixQuotes
634 W Grand River Ave
Williamston, MI 48895
Email: [email protected]
